Development of a service blueprint for blockchain services
As blockchain has been actively applied in various services, a tool for visualizing the complex service processes reflecting the characteristics of blockchain has been required. A service blueprint is a tool to visualize all key systems and encounters in serv…
## **Main**### **Overall topic/title:**Development of a Blockchain Service Blueprint### **First subtopic:**Characteristics of Blockchain Services### **Second subtopic:**Existing Service Blueprints and Their Limitations### **Third subtopic:**Essential Components of Blockchain Services### **Fourth subtopic:**Blockchain Service Blueprint**Illustration of BSB with Medibloc example****Illustration of BSB with Everipedia example**### **Fifth subtopic:**Evaluation of Blockchain Service Blueprint### **Sixth subtopic:**Discussion**Comparison of BSB and existing service blueprints****Managerial implications**## **Blockchain Service Blueprint****Structure and Components:**- User Activities- Tokens and coins- Transaction Items- Operation Platform### **Objective:**Visualize complex process flows of blockchain services effectively.## **Conclusion**- The Blockchain Service Blueprint (BSB) effectively captures the unique aspects of blockchain services.- It enables service designers and providers to understand and optimize service processes.- Future research directions include automation, adaptation to blockchain types, and predictive analytics integration.